Guidelines for Managers & Supervisors

This document provides information about the following:

  • What is the employee assistance program ?
  • What is the role of Corporate EAP Resources ?
  • The referral process (self vs. managerial)
  • The role of the supervisor/manager (5 step process)
  • Job performance checklist
  • Why do managers procrastinate ?
  • Meeting guidelines: Confronting the employee ?
  • Employee defense strategies
  • Responsibility of the EAP counselor
  • Returning to work


This file is must be read with Adobe Reader.  If you don't have Adobe Reader on your desktop, download it from here.


  Home   About Us   Directions   Your Privacy   Downloads   Feedback   Contact Us